Not every issue needs a technician. A few quick checks can rule out the simple causes — or confirm it’s genuinely time to book a visit.
DIY checks · before you call
These won’t fix a real fault, but they rule out the causes that aren’t actually broken appliances.
A flat $99 diagnostic fee — waived when you move forward with the repair.
No — basic checks like the breaker and control lock don’t involve opening the unit or touching sealed components.
Exactly what you found — it narrows the diagnostic significantly and can shorten the visit.
That’s fine — just let us know when you call, and we’ll check it as the first step of the visit at no extra charge.
None of the basic checks — breaker, control lock, listening for the compressor — involve opening the unit or touching any electrical or sealed components.
No need for these basic checks — none of them require the unit to be unplugged.
That’s the most common outcome, and it’s fine — it just means the cause is something that needs a technician’s tools to diagnose.
Same-day and next-day appointments across Newport Beach and Orange County.
Call (949) 848-3329